No. OCBC partners with medical clinics but does not endorse, nor assumes any responsibility of liability in connection with the products, platform consultations and services.
HealthPass by OCBC.
Healthcare in your hands.
Consult a doctor via video or in-clinic visits. Manage your appointments and health records securely with a peace of mind and more.
All your healthcare needs, a tap away
We've partnered with trusted private clinics to provide a digital healthcare experience for you.
SMG
StarMed Specialist Centre
Thomson Medical
Faith
OneCare Medical
Etern Medical
True Medical Clinics
SMG
StarMed Specialist Centre
Thomson Medical
Faith
OneCare Medical
Etern Medical
True Medical Clinics
Why HealthPass
Consult a doctor
Reduce waiting time, with in-clinic or video consult appointments at your convenience.
A doctor for every need
Over 100+ Specialists and General Practitioners for your healthcare needs.
Flat consult fees with your HealthPass
Flash your HealthPass to enjoy flat consultation fees, and secure access to digital health records including digital MCs.
Range of services
It's the only healthcare app you need. Right from consultation, to medication delivered to your doorstep. Here are some in-app services you'll love:
Digital Medical Certificate (MC)
Your digital MC will be issued to you in-app after the video consult with your doctor.
Specialist referrals
Your doctors will refer you to a Specialist seamlessly through the app if you need further consults.
Exclusive care team
Our Care Team is dedicated to giving you health advice personalised to you.
Wellness products and services at better rates
Additional health screening and wellness services available to you at preferential rates.
Sign-on Offers
Partners
HealthPass by OCBC is a joint-industry initiative powered by
cxagroup
HiDoc
cxagroup
HiDoc
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Download HealthPass by OCBC today
for clinics
Our clinic partners are key to serving HealthPass users.
If you would like your clinic added to HealthPass by OCBC, please contact us.
FAQs
Common questions
More questions and answersIs OCBC providing medical services?
Is this only for OCBC customers?
The HealthPass by OCBC app is available for download for Apple and Android mobile devices, free of charge. Anyone in Singapore over the age of 18 can register for an account on the app.
What is video consultation?
A video consultation is a consultation with a doctor on a video call through the mobile app. During the call, the doctor may ask the user to describe the symptoms or direct the phone camera as may be necessary for the diagnosis.
What medical conditions are unsuitable for video consultation?
A video consultation is not for emergency or acute cases. Users with acute conditions or consulting on mental health are recommended to seek emergency help or see a doctor in-person at the clinic. Certain symptoms or Specialist consultations may require users to visit the clinic in person for the first visit, after which follow-up visits may be suitable for video consultation.
In view of COVID-19, it is up to each doctor’s discretion on the diagnosis of COVID-19 symptoms, in which case you may be directed to seek consultation in-clinic or contact the National Centre of Infectious Diseases (NCID).
Terms and conditions
Disclaimer
By purchasing, using or obtaining any products, services or consultations made available through HealthPass (a) you acknowledge and understand that HealthPass is developed, operated and maintained jointly by various third party providers; and (b) you agree that you have read and agree to the Terms of Use of HealthPass ("Terms of Use") governing your usage of HealthPass, which provide amongst other matters, that all products, services and consultations made available through HealthPass are not provided by OCBC but by Third Party Providers (as defined under the Terms of Use) under an independent contract entered between you and the Third Party Provider, for which OCBC has no responsibility.
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